fmb FAQ – Quick Answers for Filipino Players

fmb is designed to be accessible for Filipino players at all budget levels, so the minimum deposit amount is kept low to let you get started without a large upfront commitment. The exact minimum varies depending on the payment method you choose, and the current limits are displayed clearly on the Deposit page next to each payment option. We recommend checking that page for the most up-to-date figures before initiating a transaction. All deposits are processed in Philippine pesos, so there is no need to worry about currency conversion fees or exchange rate complications.

Withdrawal processing times on fmb depend on the payment method selected and whether your account has been fully verified. Most withdrawal requests are reviewed and processed within one to three business days, though many are completed much faster. To avoid delays, make sure your account verification documents are submitted and approved before requesting a withdrawal. If your withdrawal has been pending longer than expected, contact our support team at [email protected] with your transaction reference number and we will look into it promptly. Keeping your account details accurate and up to date helps ensure smooth and timely payouts every time.

fmb does not charge its own fees for standard deposits and withdrawals, so the amount you put in or take out is what gets credited or sent to you. However, some third-party payment providers may apply their own transaction fees depending on the method you use, and these are outside of fmb's control. We recommend reviewing the terms of your chosen payment provider before completing a transaction to avoid any surprises. All applicable fee information from fmb's side is displayed transparently on the Deposit page. If you have specific questions about fees, our support team is happy to clarify at [email protected].

Yes, the fmb app is compatible with both Android and iOS devices, covering the vast majority of smartphones and tablets used by Filipino players. Android users can install the app directly from the APK file available on the Download page, while iOS users can access the platform through the mobile-optimised website which works seamlessly in Safari and other mobile browsers. Both options give you full access to live casino games, your account balance, promotions, and deposit features. The app is designed to work well even on older device models commonly used across the Philippines.

No, you use the same fmb account on both the mobile app and the desktop website — there is no need to register again. Simply download the app, open it, and log in using the same email address and password you use on the website. Your balance, transaction history, active bonuses, and game preferences are all synchronised across devices in real time. This means you can start a session on your desktop at home and continue on your phone while commuting without losing any progress or missing out on any promotions. If you have not registered yet, you can create your account at the Register page before downloading the app.