fmb Privacy Policy – How Your Personal Data Is Handled in the Philippines

When you register an account on fmb, we collect personal information that is necessary to verify your identity and operate your account in compliance with Philippine regulations. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the account verification process, we may also request a government-issued ID such as a Philippine passport, SSS card, or driver's licence to confirm your identity and age. When you make deposits or withdrawals, we collect payment-related information including your chosen payment method details and transaction records denominated in Philippine pesos (PHP). We also collect technical data such as your IP address, device type, browser information, and session activity logs to maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to provide you with a safe and functional gaming environment on fmb.

fmb uses the personal information we collect for a number of clearly defined purposes that are directly related to operating a legitimate online entertainment platform for players in the Philippines. Your data is used to create and manage your account, process deposits and withdrawals in PHP, verify your identity as required by applicable regulations, and deliver the games and features available on the platform. We also use your information to send you important account notifications, respond to support requests, and — where you have opted in — to inform you about relevant promotions listed on the Promotion page. Technical and usage data helps us detect suspicious activity, prevent fraud, and ensure the platform remains secure and stable for all Filipino players. We do not use your personal data for purposes beyond those described in this policy, and we do not sell your information to third-party advertisers or marketing companies.

fmb does not sell, rent, or trade your personal information to any third party for commercial purposes. However, in order to operate the platform effectively, we work with a limited number of trusted service providers — such as payment processors that support PHP transactions, identity verification partners, and platform infrastructure providers — who may access your data solely to perform services on our behalf. All such third parties are contractually required to handle your information securely and in accordance with applicable data protection standards. We may also disclose your personal information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of fmb or its players. Outside of these specific circumstances, your data remains strictly within the fmb platform environment and is not shared with any external parties.

As a registered player on fmb based in the Philippines, you have the right to request access to the personal information we hold about you at any time. You may also request corrections to any inaccurate or outdated data, and in certain circumstances you may request that your personal information be deleted, subject to our legal and regulatory obligations to retain certain records. If you wish to withdraw your consent for any optional data processing — such as receiving promotional communications — you can do so by contacting fmb support or adjusting your account notification preferences. You also have the right to raise a concern about how your data is being handled by contacting our support team directly at [email protected]. fmb is committed to responding to all data-related requests promptly and in good faith, and we will always aim to resolve any privacy concerns raised by Filipino players as quickly as possible.

fmb uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised experience when you visit our site. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting how the platform works. We also use analytical cookies to understand how players navigate the site, which helps us identify areas for improvement and optimise the overall experience for Filipino users. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the fmb platform. By continuing to use fmb after being informed of our cookie practices, you acknowledge and accept the use of cookies as described in this policy.

fmb applies industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the fmb platform is encrypted using secure protocols, and sensitive account information is stored using appropriate technical safeguards. Access to personal data within fmb is restricted to authorised personnel who require it to perform their specific job functions, and all staff handling player data are trained on data protection responsibilities. We conduct regular reviews of our security practices to ensure they remain effective against evolving threats, and we take prompt action to address any vulnerabilities identified. In the unlikely event of a data breach that affects your personal information, fmb will notify affected players and relevant authorities in accordance with applicable Philippine data protection requirements. Your account security is also supported by the password and login controls available through your account settings — we strongly encourage you to use a strong, unique password and to keep your login credentials confidential.

fmb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, the "Last Updated" date at the top of this page will be revised, and we may also notify registered players through an in-platform message or by email where appropriate. We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal information is being handled. Continued use of the fmb platform after any updates have been published constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, please visit the FAQ page or contact our support team directly — we are always happy to clarify how your data is managed.